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To learn how to retrieve your account password, follow these simple steps:

  1. Navigate to the homepage.
  2. Click the "My Account" button located at the top right side of the screen, just under the "My Cart" button.
  3. Once on the login page, under the red "Login" button, click "Forgot Password?" to enter into the Retrieval Page.
  4. Type in you email address that your account is connected to, then click the "Get my password" button.
  5. After the "Get my password" button is clicked, you should be redirected to a page stating that you should receive an email that contains your account's new temporary password.
  6. To change your password to a password of your choosing, login to your account using your temporary password and email address by clicking the "login" or "My Account" button on the homepage.
  7. Click the "My Account" button. (This step is only if "Login" was clicked originally.)
  8. Once in Your account, make sure you are on the Account & Contact information page.
  9. Click the "Change Password" button located under the Contact information column.
  10. You will be taken to the "Change Password" page, enter in the temporary password, and your desired password into the designated boxes.
  11. Click "Update My Password" when you finish entering in your new password.
  12. You will be taken back to the "My Account" page when completed.