We know that it is difficult to purchase shoes without trying them on. If you are concerned about receiving a pair of shoes that do not fit, then the Sure Fit Plan is for you. We'll pay the shipping costs in both directions. Just try them on at home, and if they don't fit, exchange them for the right size. Benefits: We pay freight back to the warehouse We pay freight back to you Worry-Free shopping experience Conditions: Shoe must be tried on within 7 days of delivery Shoes must not be worn (Other than trying the fit) Limit 1 return for new size per purchase ONLY AVAILABLE FOR CUSTOMERS PURCHASING WITHIN THE LOWER 48 STATES